VDC.cloud Client Onboarding Pack – Cloud Consultancy

Documents:

• Professional Services Engagement Agreement

  Outlines the master terms of engagement between VDC.cloud and clients or associate Ltd companies. All Statements of Work (SoWs) are governed by this agreement.

  Document Name: VDC_Cloud_Engagement_Agreement

• Statement of Work (SoW) Template

  Defines the project-specific scope, deliverables, schedule, and pricing for each engagement conducted under the Cloud Consultancy Engagement Agreement.

  Document Name: VDC_Cloud_Statement_of_Work_Template

• Information Security Management System (ISMS) Policy

  Defines the overarching structure and objectives of VDC.cloud's ISO/IEC 27001-aligned ISMS, outlining governance, scope, and continuous improvement of information security practices.

  Document Name: VDC_Cloud_ISMS_Policy

• Data Processing Agreement (DPA)

  Outlines the responsibilities of VDC.cloud as a data processor under applicable laws (UK GDPR, PDPA - Singapore). This document defines how we manage, protect, and handle personal data during our engagements.

  Document Name: VDC_Cloud_DPA_Template

• Data Deletion Request Form

  A standardised form for clients to formally request the deletion of data retained by VDC.cloud after project completion or in line with data retention preferences.

  Document Name: VDC_Cloud_Data_Deletion_Request_Form

• Cookie Policy

  Details how we use cookies on our website to enhance the user experience and maintain compliance with privacy regulations.

  Document Name: Vdc_Cloud_Cookie_Policy

• Information Security Policy

  Describes how VDC.cloud protects digital systems, client data, and the integrity of our cloud consultancy services through access control, encryption, monitoring, and response protocols.

  Document Name: VDC_Cloud_InfoSec_Policy

• Data Retention Policy

  Specifies how long we retain different categories of client data and the process for secure disposal once retention periods expire.

  Document Name: VDC_Cloud_Data_Retention_Policy

• Business Continuity Plan (BCP)

  Outlines VDC.cloud’s strategy to ensure the continuity of operations and client services during significant disruptions such as cyberattacks, outages, or disasters.

  Document Name: VDC_Cloud_Business_Continuity_Template

• Disaster Recovery Plan (DRP)

  Details step-by-step procedures to restore critical systems, infrastructure, and client services following a major IT disruption or disaster.

  Document Name: VDC_Cloud_Disaster_Recovery_Plan

• Incident Response Plan (IRP)

  Defines the process VDC.cloud follows to detect, respond to, and recover from cybersecurity incidents and data breaches.

  Document Name: VDC_Cloud_Incident_Response_Plan

• Statement of Applicability (SoA)

  Provides a summary of the security controls implemented by VDC.cloud, mapped against applicable standards (e.g., ISO 27001), and confirms which controls are applicable based on VDC.cloud’s risk and operational context.

  Document Name: VDC_Cloud_Statement_of_Applicability

• Environmental, Social, and Governance (ESG) Policy

  Outlines VDC.cloud’s approach to responsible and ethical consultancy, including digital sustainability, community impact, and transparent corporate governance.

  Document Name: VDC_Cloud_ESG_Policy

• Carbon Footprint Policy

  Describes VDC.cloud’s initiatives to measure, reduce, and mitigate carbon emissions through digital sustainability practices and responsible cloud strategies.

  Document Name: VDC_Cloud_Carbon_Footprint_Policy

Getting Started Checklist